U-Haul Truck Rentals Suck But They Are The Cheapest Around
Published 4/8/08 (Modified 3/9/11)By MoneyBlueBook
A quick visit to a few internet forums and online review sites and it's evident that there is a common shared consensus when it comes to truck rental experiences from the U-Haul moving company - they're all negative. You're be hard pressed to find a company with more pissed off customers that enjoy griping about the company than U-Haul (except maybe Comcast). It's rather hard to come to the defense of a company that has such a consistent history of delivering rickety equipment and bad customer service. Their cranky trucks are woefully under-maintained, driven well into old age, and their rental reservation policies are terribly unreliable. Even the media has targeted the company, accusing it of running an aging fleet of extremely high mileage and ill maintained trucks.
There's only a few positive U-Haul attributes I can point to. Their moving truck rental fees and prices are definitely one of the cheapest around, if not the most inexpensive choice. Also, you don't need to worry about being extra gentle or careful when using their vehicles. The dilapidated and run down condition of their trucks makes it easy for a beginner truck driver to break them in. You don't have to worry about scratching up the vehicle's paint or putting a stray dent in the fender. Even if you were to knock off a rear tail light by accident, who would notice? I'm joking of course - however, every U-Haul truck I've ever driven has always been covered with widespread dents and scratches, and
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